Privacy Policy

Last updated: [11/01/2025]

Resident Vinyl (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from residentvinyl.com (the “Site”).

1. Information We Collect

We collect the following types of information to operate our business and improve your experience:

a. Information You Provide Directly

  • When you make a purchase, create an account, or sign up for emails, we collect information such as your name, email, billing and shipping address, and payment details.

  • If you contact us (by email, phone, or text), we may keep a record of that communication.

b. Automatically Collected Information
When you visit our website, certain information is automatically collected by cookies and analytics tools, including:

  • Device information (browser, IP address, operating system)

  • Usage data (pages viewed, time spent on site, referral source)

We use this data to analyze traffic, improve our services, and personalize your shopping experience.

2. Use of Personal Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about your order, account, or inquiries

  • Send marketing emails (only if you’ve opted in)

  • Improve and optimize our Site and product offerings

  • Prevent fraud and ensure secure transactions

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Analytics

We use cookies, pixels, and similar technologies to understand how you interact with our website and to improve performance.

  • Google Analytics and Meta Pixel (Facebook/Instagram) may collect anonymized information about your browsing behavior on our site.

  • You can disable cookies through your browser settings or opt out of targeted advertising by visiting:

4. Third-Party Service Providers

We share information with trusted third parties only as needed to operate our business — for example:

  • Shopify, our ecommerce platform, which securely processes orders and payments

  • Shipping and fulfillment partners, to deliver your purchases

  • Email marketing and analytics tools, to communicate with you and understand customer behavior

These service providers are required to protect your data and may only use it for the specific purposes we authorize.

5. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

To exercise these rights, contact us at info@residentvinyl.com. We may need to verify your identity before processing your request.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, including order recordkeeping and legal compliance.

7. Children’s Privacy

Our website and services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe a minor has provided information to us, please contact info@residentvinyl.com and we will promptly delete it.

8. Data Security

We take reasonable measures to protect your information, including secure payment processing through Shopify and encryption protocols. However, no online transmission is 100% secure, and you use the Site at your own risk.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational or legal changes. Any revisions will be posted here with an updated “Last updated” date.

10. Contact Us

For any privacy-related questions or requests, please contact us at info@residentvinyl.com